Head of Delivery Team (Engineering) | f/m/d

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, delivers integrated IT and business services to international markets. It focuses on advanced IT services and business-driven technology solutions for insurance processes, including finance, operations, and underwriting. The company has offices in Warsaw and Gdansk and fosters a multicultural environment with strong global partnerships.

• Fluency in English (C1)
• University degree in insurance, business administration, mathematics, economics, business informatics, or computer science
• Several years of experience in technology and/or finance industry, ideally in an international environment, especially insurance or IT consulting
• Strong understanding of website technologies, content management systems (CMS), digital architectures, integrations, APIs, and cloud-based solutions
• Strong knowledge of IT applications and standards, with ability to navigate system and service interdependencies
• Proven experience leading delivery teams focusing on collaboration, continuous improvement, and accountability, with flexibility for occasional travel
• Excellent communication and stakeholder management skills, with a service-oriented approach to internal partners
• Experience in vendor management

• Plan, coordinate, and execute development, improvement, testing, and roll-out of applications within the cluster, adhering to defined architecture and quality standards
• Ensure maintainability, stability, and operability of assigned applications and platforms, supporting troubleshooting and resolution of defects and operational incidents
• Promote use of standard tools, development frameworks, and architectural principles for cost-effective delivery and strategic alignment
• Collaborate with product owners, architects, and business stakeholders to balance technical feasibility with business requirements
• Support project delivery by ensuring resource availability, technical readiness, and smooth transitions into operations
• Contribute to implementing strategic technology and business initiatives, ensuring IT security and data protection compliance
• Manage collaboration with external service providers and delivery teams to guarantee quality and efficiency
• Lead and develop cross-functional teams, fostering high-performance, collaboration, and continuous knowledge sharing

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