Clinical Community Analyst

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. The role is part of the iPOST Team, responsible for the creation, management, and retirement of study-specific investigator portals supporting engagement with clinical study site personnel globally.

• Bachelor's degree in Life Sciences, Health Sciences, Nursing, Pharmacy, or related field.
• Experience in clinical research including Clinical Trial Coordination and/or Clinical Trial Monitoring.
• Experience supporting studies utilizing Investigator Portals or site engagement platforms.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office skills, including data analysis and reporting.
• Ability to work effectively in global, cross-functional, multicultural teams.

Nice to have:

• Experience creating study newsletters, email campaigns, and site-facing communications.
• Experience with portal administration, community management, or other digital engagement platforms.
• Knowledge of clinical trial processes and study lifecycle activities.
• Experience working directly with vendors and technology platforms supporting clinical research.

• Serve as the primary operational contact for study-specific Investigator Portals from study start-up through archive.
• Partner with study teams to develop and implement site engagement and communication strategies.
• Coordinate portal launches and ongoing activities with study teams and portal vendors.
• Manage and maintain portal content, including news posts, email communications, enrollment dashboards, visit guides, and calculators.
• Edit and publish communications related to study updates and activities.
• Provide business application and portal support to study teams.
• Facilitate kickoff meetings and ongoing portal review meetings with cross-functional study teams.
• Escalate portal-related issues when appropriate and coordinate resolution across impacted teams.
• Support user management activities and vendor interactions.

IQVIA maintains a zero tolerance policy for candidate fraud. False statements, misrepresentations, or material omissions during recruitment will result in disqualification or termination according to applicable law.