HelloFresh

IT Engineer, Google Workspace, IT & Security

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MidOn-site·WarszawaFull-time

#434928·Dodano 3 miesiące temu·6

Źródło: HelloFresh

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Tech Stack / Keywords

Google WorkspaceGmailDriveCalendarSitesMeetGeminiAIDNSSPF

Firma i stanowisko

HelloFresh is a global food company with a global technology organization called HelloTech, consisting of more than 1,000 people. HelloTech builds digital products and internal platforms powering HelloFresh's end-to-end food experience including meal kits, ready-to-eat meals, pet food, and specialty meat and seafood. The role is based in the Warsaw office where teams work in autonomous, cross-functional alliances owning specific products or domains end to end.

Wymagania

2-4+ years of hands-on experience administering Google Workspace in production environments.
Strong working knowledge of core Google Workspace apps (Gmail, Drive, Calendar, Sites, Meet) and their admin configuration, sharing settings, and IAM controls.
Practical experience with user and group-level administration, including provisioning, organizational units, and account lifecycle management.
Working understanding of email fundamentals such as DNS records (SPF, DKIM, DMARC), routing, and IMAP/SMTP.
Professional Google Workspace Administrator Certification (required).
Hands-on familiarity and genuine interest in Gemini and other AI features in Google Workspace.

Soft skills:

Advanced problem-solving and analytical skills.
Fluent English communication skills, able to explain technical information clearly.
Strong collaboration abilities with cross-functional teams.
Effective time management and task prioritization skills.

Obowiązki

Serve as the primary escalation point for L2 Google Workspace queries including Gmail, Drive, Calendar, Sites, Meet, and core services.
Troubleshoot and resolve complex, non-standard user issues with clear communication.
Support employees in adopting Gemini for Google Workspace, including AI-assisted features in Gmail, Docs, Slides, and Meet.
Handle day-to-day data support tasks like restoring files and transferring file ownership.
Analyse recurring ticket trends and propose improvements to support processes, SOPs, and documentation.
Write and maintain clear internal documentation and knowledge base articles for end users and IT staff.
Liaise with Google support and third-party vendors for escalated issues beyond L2.

Benefity

Global collaboration with experienced engineers and product partners in HelloTech's international teams.
Opportunity to build and operate modern systems at global scale supporting over 6 million customers.
Technical, product, and design leadership roles to influence architecture, quality, and working methods.
Responsibility to drive decisions from problem definition to production for scalable systems.
Access to Warsaw centre workspace with modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, fruit).

Prysznic

Parking dla rowerów

Napoje w biurze

Darmowe przekąski

HelloFresh

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