Expert Business Analyst Consultant (retail banking)

GFT Poland is expanding its Business Consulting team in Poland focusing on international banking transformation programmes across Poland, Central & Eastern Europe, the Middle East, and potentially Western Europe. The role is centered on complex projects in Retail Banking, including payments, cards, deposits/accounts, onboarding/KYC, lending/credit, digital banking, and customer journeys.

• Typically 8+ years of relevant commercial experience with lead-level scope and impact.
• Strong experience in business analysis, consulting, product, or transformation roles within banking or financial services.
• Proven ability to lead complex analysis or consulting engagements end-to-end.
• Strong Retail Banking knowledge and practical experience in payments, cards, deposits/accounts, onboarding/KYC, lending/credit, or digital banking.
• Confidence working with senior client stakeholders and influencing decisions.
• Strong facilitation, communication, and consultative problem-solving skills.
• Ability to structure ambiguous and complex problems into decisions, roadmaps, and actionable delivery scope.
• Experience coordinating across business, product, architecture, technology, and delivery teams.
• Ability to mentor analysts and raise the quality of analysis across a team.
• Very good English and strong executive communication skills.
• High level of ownership, autonomy, and sound judgement.

Nice to have:

• Experience across several Retail Banking product areas.
• Core banking modernisation, migration, or digital transformation experience.
• Knowledge of platforms such as Thought Machine, Mambu, Flexcube, Temenos/T24 or similar.
• Experience shaping business capabilities, operating models, or transformation roadmaps.
• Product Owner or product leadership experience.
• Consulting, advisory, or pre-sales experience.
• Experience preparing proposals, estimates, or business cases.
• API, integration, data and architecture awareness.
• Experience working with international banking clients, especially in CEE or the Middle East.
• Practical experience using generative AI in consulting, analysis, or software delivery.

• Lead complex business analysis and consulting initiatives across projects, programmes, or major workstreams.
• Set direction for business analysis ensuring outputs align with client objectives and delivery needs.
• Act as a trusted advisor to senior business and technology stakeholders.
• Shape business capabilities, target-state processes, solution options, and transformation roadmaps.
• Lead workshops and decision-making sessions with senior client stakeholders.
• Manage complex stakeholder environments, competing priorities, and escalations autonomously.
• Connect business requirements with architecture, integration, data, and delivery considerations.
• Challenge assumptions and propose practical, evidence-based recommendations rather than only documenting client input.
• Review and assure the quality of analysis deliverables across the team.
• Mentor and coach Senior and less experienced Business Analysts.
• Help define and improve BA practices, frameworks, and standards within Business Consulting.
• Support proposals, pre-sales, and solution shaping across banking opportunities.
• Identify new client needs and commercial opportunities where Business Consulting can add value.
• Use AI-enabled methods and tools to improve analysis, insight generation, research, and delivery.