AI Product Owner

"Group AI Services" is a central team driving the adoption of AI, GenAI and Agentic AI across Helvetia Baloise. The team works with groups across the company to co-create AI solutions, deliver initiatives, and provide tools and best practices. The team is hiring for two AI product teams in insurance: Claims AI Team and Underwriting AI Team, focused on AI for claims handling and underwriting risk assessment respectively.

• Several years of experience delivering AI, GenAI, automation or data-driven solutions in business environments
• Strong understanding of how AI can be applied in practice, including value, feasibility and risks
• Ability to analyze business processes, user workflows and operational needs
• Proven experience in translating complex business needs into clear use cases, requirements and priorities
• Solid product ownership skills including prioritization, backlog management, stakeholder alignment, and delivery follow-up
• Experience working with cross-functional teams across business, IT and governance
• Good understanding of enterprise systems, data flows, integrations and constraints
• Strong communication skills in English

Nice to have:

• Experience with AI, GenAI or automation in insurance, financial services or other regulated environments
• Understanding of insurance value chain especially underwriting, risk or operations
• Familiarity with common AI solution patterns (e.g., RAG, LLM-based assistants, document processing, workflow automation, agentic flows)
• Awareness of responsible AI, governance and regulatory considerations
• Experience working in international or matrix organizations

• Shape AI use cases from idea into clear scope, requirements and priorities
• Translate business needs into structured user stories and backlog items
• Collaborate with business, technology and governance teams to deliver solutions end-to-end
• Ensure AI solutions are practical, scalable and embedded in underwriting processes
• Identify opportunities where AI can improve workflows and create measurable value
• Support testing, user feedback and continuous improvement
• Contribute to best practices and reusable approaches to strengthen AI delivery across the group