Technical Project Manager

Roboticket provides ticketing technology to sports clubs and leagues around the world, focusing on sports, ticketing, and club operations.

• Experience in client-facing project management within SaaS, software, or digital services.
• Ability to work closely with clubs to understand their business needs and translate them into clear technical requirements.
• Practical understanding of APIs, system integrations, and data flows, with effective communication skills for developers and non-technical stakeholders.
• Strong relationship management skills including setting clear expectations, agreeing responsibilities, and constructively challenging requests.
• Ability to balance client needs with project scope, development capacity, and product priorities.
• Independent and proactive approach: setting priorities, identifying problems, and proposing solutions without detailed instructions.
• Strong organizational skills and flexibility to manage several projects within a small, agile team.
• Fluent English and either French or Dutch required; Polish is welcome but not mandatory.

Nice to have:

• Experience in sports, ticketing, or club operations.

• Build and maintain close relationships with clubs across Europe through regular communication, workshops, and on-site visits when needed.
• Understand each club’s operations, goals, and technical needs, translating them into clear requirements for product and development teams.
• Guide clubs step by step through their projects, supporting planning, technical decisions, and delivery while clarifying responsibilities.
• Manage ticketing implementations, integrations, and platform improvements from initial discussions through launch.
• Coordinate work between club teams, Roboticket developers, and external technology partners.
• Agree on realistic scope, priorities, and timelines, helping clubs understand trade-offs and additional request impacts.
• Track progress, identify risks, and proactively resolve blockers, keeping stakeholders informed about decisions and next steps.
• Support clubs during onboarding and introduction of new features, aiding effective platform use.
• Bring feedback and recurring needs from clubs into product discussions to improve the platform.