Experis

Associate Application Support Specialist

45 - 50 PLN/ godz./ godz.B2BB2B (netto)

NieokreśloneHybryda·WrocławFull-time·B2B

#459963·Dodano 18 dni temu·6

Źródło: Experis

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Tech Stack / Keywords

PlanonVisitorServiceNow

Podsumowanie oferty

The role provides first-line support for Real Estate SaaS solutions, primarily Planon and Visitor applications. It focuses on assisting end users, resolving application issues, and helping maintain smooth operation of business-critical applications.

Wymagania

Fluency in English (written and spoken).
Strong communication skills and a customer-centric approach.
Familiarity with troubleshooting and system navigation.

Nice to have:

Previous experience in IT Support, Service Desk, Help Desk, or Application Support.
Experience with ServiceNow (SNOW) or similar ticketing tools.

Obowiązki

Provide first-line support for Planon and Visitor applications.
Troubleshoot and resolve user issues and service requests.
Monitor and manage support tickets.
Escalate complex issues to appropriate teams.
Support application configuration and day-to-day maintenance.

Benefity

Multisport card.
Private healthcare.
Group life insurance.

Karta sportowa

Opieka zdrowotna

Ubezpieczenie

Inne informacje

Availability ASAP or within 1 month.
Work at least 2 days per week from the Wrocław office.
Working hours scheduled between 7:00 AM and 6:00 PM, with an 8-hour working day.

Experis

336 aktywnych ofert

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