IT Support Engineer

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NieokreśloneOn-site·WarszawaFull-time

#474667·Dodano 5 dni temu·0

Źródło: XTB

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Tech Stack / Keywords

WindowsmacOSActive DirectoryManageEngine Endpoint CentralJiraJira Service ManagementGoogle WorkspaceEntra ID

Podsumowanie oferty

As an IT Support Specialist, you will provide first-level IT support and maintain, troubleshoot, and optimize XTB’s internal digital workspace. You will work closely with the System Administration and Network Administration teams, supporting hardware, software, and systems including Active Directory, ManageEngine Endpoint Central, and Jira.

Wymagania

Strong knowledge of Windows and macOS operating systems.
Experience with Active Directory management, including user and endpoint management.
Familiarity with endpoint management tools, including ManageEngine Endpoint Central.
Familiarity with Atlassian tools: Jira and Jira Service Management.
Excellent troubleshooting and problem-solving skills.
English proficiency at a minimum B2 level.
IT asset management knowledge.
Ability to think analytically and logically.
Independence.
Proactive reporting of changes.
Focus on cross-team collaboration and knowledge sharing.

Nice to have:

Experience with Google Workspace administration.
Familiarity with identity management using Entra ID.

Obowiązki

Provide first-level IT support to team members, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with the setup and configuration of computers, printers, telephones, and other IT devices.
Provide, install, maintain, and troubleshoot hardware and software for existing team members and new hires, supporting onboarding and offboarding.
Manage and document IT and support requests; coordinate with vendors and service providers on equipment repairs, maintenance, and office network infrastructure.
Manage user accounts via Active Directory.
Support and administer selected IT applications and systems.
Register and manage the queue of orders flowing to IT in Jira and through other access channels.
Maintain a register of XTB equipment and conduct periodic inventory.

Benefity

Regular team-building meetings.
A training budget for courses and conferences.
An extra day off on your birthday.
An extra day off for parents.
Equipment tailored to your needs.
Private medical care and group insurance.
Access to an e-learning platform for learning English and a benefits platform.
Access to a wellbeing platform, workshops, and private therapy sessions.

Spotkania integracyjne

Dofinansowanie szkoleń

Budżet konferencyjny

Płatny urlop

Opieka zdrowotna

Ubezpieczenie

XTB

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