Senior IAM Business Analyst – Identity and Access Management

This role is for a leading financial institution based in Krakow, focusing on a strategic Identity and Access Management programme within a regulated banking environment.

• At least 5 years of proven experience as a Technical Business Analyst in Identity & Access Management.
• Strong knowledge of identity lifecycle, provisioning, governance, and familiarity with Joiner/Mover/Leaver processes.
• Experience working with directory services such as Active Directory, Azure AD, LDAP, SCIM, SAML, OIDC.
• Solid understanding of core identity concepts: authentication vs authorization, roles, entitlements, access reviews, and SoD principles.
• Technical understanding of infrastructure technologies.
• Excellent communication skills with both technical and non-technical audiences.
• Ability to work independently, deliver quality outputs, and manage time effectively.
• Proficiency with MS Excel, Visio, and Confluence.

Nice to have:

• Experience working in financial services.
• Previous experience with HSBC or global teams.
• Familiarity with Rational Team Concert.
• Exposure to Agile delivery (Scrum/Kanban), DevOps practices, and CI/CD controls in regulated environments.
• Understanding of audit and regulatory requirements for access control and reporting.

• Gather and manage requirements in a technical environment across Cloud and on-premises platforms.
• Collaborate closely with IT developers, engineers, and operational teams to design effective IAM processes.
• Map processes and identify key use cases to improve system efficiency.
• Facilitate workshops and support decision-making among technical and non-technical stakeholders.
• Optimize IAM processes and deliver high-quality, on-schedule outputs.
• Present work progress, findings, and recommendations to stakeholders.

Only candidates with an existing legal right to work in the European Union will be considered for this role.