IFS Support Specialist (ERP)

Brak informacji o wynagrodzeniu

MidHybryda·Bielsko-BiałaFull-time

#448756·Dodano miesiąc temu·3

Źródło: Winged IT

Tech Stack / Keywords

International sensor company.

Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field
Minimum 2 years of professional experience in a similar role
Understanding of business processes in manufacturing, supply chain, or finance
Basic knowledge of server infrastructure, virtualization, Windows/Linux environments, and relational databases such as Microsoft SQL Server
Strong analytical and problem-solving skills across application and infrastructure domains
Excellent English communication skills, written and spoken
Ability to manage tasks, backlog items, follow-ups, and communicate blockers proactively with limited supervision
Eagerness to learn and adapt in a multicultural, technology-driven environment

Preferred skills:

Familiarity with ERP platforms such as IFS, SAP, or similar
Experience with ticketing platforms such as Jira or ServiceNow
Familiarity with documentation and knowledge management tools such as Confluence or SharePoint
Exposure to user training, onboarding, or knowledge transfer activities

Take ownership of technical and functional ERP incidents, service requests, and improvement initiatives from investigation through resolution, testing, and implementation, escalating when required
Maintain support documentation including tickets, configuration changes, user guides, and FAQs
Assist with ERP administration including user access management, system configuration, release coordination, implementation, testing, rollout, and continuous improvement
Support administration, monitoring, and troubleshooting of server infrastructure and database environments related to business applications including configuration, patching, upgrades, backup and recovery, and performance monitoring
Collaborate with infrastructure engineers, application teams, Key Users, Business Process Managers, and external partners to ensure availability, performance, and security of business-critical systems
Support end-user training by preparing materials, providing guidance on application functionalities, and facilitating knowledge transfer
Communicate clearly and professionally in English with local and international stakeholders

Join a growing international team working on infrastructure, cloud, application-related technology, and modernization initiatives
Exposure to a broad and diverse global IT landscape
Direct collaboration with infrastructure engineers, application teams, international colleagues, and external technology partners
Hybrid working mode with mandatory office visits 1-2 days every month
Opportunities to further develop technical and project management skills
Collaborative environment with direct access to IT leadership
Opportunity to contribute to the modernization of the global IT environment

Employment agency Nr 17138. Application rules are in accordance with GDPR.

Winged IT

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