Winged IT

IFS Support Specialist (ERP)

13.5k - 17.5k PLN13 500 - 17 500 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

MidHybryda·Bielsko-BiałaFull-time·Umowa o pracę

#467615·Dodano 13 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

ERP

Podsumowanie oferty

Provide technical and functional support for the ERP landscape, with a focus on administration, troubleshooting, configuration, integrations, releases, and continuous improvement. The role also supports related server infrastructure and database environments, including Microsoft SQL Server.

Wymagania

Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related field.
3+ years of professional experience in a similar role.
Demonstrable understanding of business processes in manufacturing, supply chain, or finance environments.
Basic knowledge of server infrastructure, virtualization, Windows/Linux environments, and relational databases such as Microsoft SQL Server.
Strong analytical and problem-solving skills across application and infrastructure domains.
Excellent written and spoken English communication skills.
Ability to identify next steps, manage assigned tasks and backlog items, follow up on actions, and proactively communicate blockers with limited supervision.
Eagerness to learn and adapt in a multicultural, technology-driven environment.

Nice to have:

Familiarity with IFS, SAP, or similar ERP platforms.
Experience with ticketing platforms such as Jira or ServiceNow.
Familiarity with documentation and knowledge management tools such as Confluence or SharePoint.
Exposure to user training, onboarding, or knowledge transfer activities.

Obowiązki

Take ownership of technical and functional ERP incidents, service requests, and improvement initiatives, from investigation through resolution, testing, and implementation; escalate to external partners or vendors when required.
Maintain support documentation, including tickets, configuration changes, user guides, and FAQs.
Assist with ERP administration, including user access management, system configuration, release coordination, implementation, testing, rollout, and continuous improvement.
Support administration, monitoring, and troubleshooting of server infrastructure and database environments related to business applications, including configuration, patching, upgrades, backup and recovery, and performance monitoring.
Collaborate with infrastructure engineers, application teams, Key Users, Business Process Managers, and external technology partners to support the availability, performance, and security of business-critical systems.
Support end-user training by preparing materials, providing guidance on application functionalities, and facilitating knowledge transfer.
Communicate in English with local and international stakeholders.

Benefity

Opportunities to further develop technical and project management skills.
Exposure to a broad and diverse global IT landscape.
Opportunity to contribute to the modernization of the global IT environment.

Inne informacje

Start date: ASAP.
Recruitment process: 2–3 online interviews.
Mandatory office visits 1–2 days every month.

Winged IT

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